Diddy Riese Shipping
THE PERFECT COOKIE. THE PERFECT GIFT.
"DIDDY RIESE offers our famous made-from-scratch cookies, directly to your home or office. Whether it's a beautiful gift for a special occasion, or to stock up on a Los Angeles favorite, DIDDY RIESE is certain to please."
We presently take orders over the phone ONLY. For gift selection, shipping information, and to place an order: please call us at 1.877.343.3968, Monday - Friday, 9 a.m. to 5 p.m. PST. Orders are made and shipped one day after the orders are placed. Gift items are subject to availability.
Present Shipping Schedule for cookie orders:
If you place your order by 2p.m. PST: Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Arrives: Ground* Wed-Thu Thu-Fri Friday Orders taken Thursday will ship the following Monday
Arrives: 2nd-Day Air Thursday Friday
Arrives: Next-Day Air (upon request) Wednesday Thursday Friday
Dear Customers, Please be aware that due to the UPS fees that are incurred, we must insist upon a $15.00 fee for shipping addresses that are incorrect or missing any information. This includes any packages returned to the store that are requested to be reshipped to the mistaken address.
New Item: Diddy Riese Ice Cream Sandwich shipping!
Now, offering Special Shipping of our famous Ice Cream Sandwiches.
Choices are limited to:
Any Two cookies (one flavor only)
Any flavor ice cream
Ships UPS Next-Day
Call us for pricing 877.343.3968
Shipped in "reusable" container with dry ice
Price: 6 sandwiches with reusable container: $30.00 (does not include shipping)
We're making this offer available for those of you who would want to send it as a very special gift to a close friend or loved one. We understand that the packaging and reusable container make this treat a bit pricey. However, the joy your special someone will feel when surprised with these delicious ice cream sandwiches is priceless.
OR… are you a Bruin? Past, present or future? Is one of your favorite memories of being at UCLA standing in line with your friends to get a Diddy Riese Ice Cream Sandwich? Have you moved away?
Well, then you can still get it, because we now ship our Diddy Riese Ice Cream Sandwiches!
The essence of Diddy Riese is freshness and so we will do everything within our power to ensure that your cookies arrive in perfect condition.
Our Shipping policy is to ship/deliver our products within a Two-Day time frame. Our cookies are made fresh-to-order, preservative-free using our family recipe. This is why we use UPS Ground for some Zip Code areas and local shipments, and 2nd-Day Air for other Zip Code areas as well as out-of-state shipments. We want to deliver for your delight, a fresh, great tasting product, just as you would savour it in our store.
Next Day UPS service is available, at UPS rates, if you need your gift to arrive sooner. We do not add surcharges to shipping costs, in keeping our commitment to provide quality products at sensible prices.
If you'd like to use your own UPS labels, we'll be happy to accommodate that choice. We will add only $5.00 to the price for each gift… and it'll be on its way! -Operations Manager
Some additional reminders regarding Shipping:
- Ground: gifts shipped to California, Nevada, Utah and Arizona ONLY. Call for details.
- 2nd-Day: gifts shipped nationwide. Call for details.
- If your order is for more than 10 gifts, please call us with details to address and arrange your requirements. You can also email Shipping@DiddyRiese.com to receive a template to fill out in order to ensure your deliveries are made accurately and as soon as possible.
- Residential deliveries require additional charges by UPS.
- UPS does not ship to PO Boxes, APOs or FPOs.
- Diddy Riese cannot be responsible for packages left outside after delivery.
- Diddy Riese may contact you about changes to your shipping arrangements as necessary.
- Diddy Riese is not responsible for incorrect or undeliverable recipients and addresses. Please check the accuracy of the shipping address and include a company name, suite and/or apartment number if necessary. A correct phone number for the recipient is essential.
- Dear customers, Please be aware that due to the UPS fees that are incurred, we must insist upon a $15.00 fee for shipping addresses that are incorrect or missing any information. This includes any packages returned to the store that are requested to be reshipped to the mistaken address.
- Diddy Riese will not be held responsible for delays in delivery time or date caused by the shipping company for any reason.
- Diddy Riese ships all orders "no signature required" so that your package will not be delayed. We are not responsible for packages stolen or damaged after they are delivered to the address specified by the customer.
- Shipping companies may of their own free will decide to require a signature for any package even though Diddy Riese has not asked for one. We are not responsible if this causes the delay or even eventual return of your package.